Earn 1 CPE Credit for each tour timeslot!
For those interested in accounting, audit, and tax consulting services related to the insurance industry, this tour will include exhibitors that deal specifically with products, processes, and services that can make accounting, audit, and tax functions operationally effective and financially efficient. Attendees will leave this tour able to:
Digital billing, remittance, and claims payment processing continue to be an area of focus for forward-thinking insurance companies. As the macro trends of customer-centricity and the digitalization of the industry continue, solutions are required that bridge the gap between traditional premium billing and claim payment systems, and the emerging world of mobile apps and rising customer expectations. The efficient handling of these functions improves cash flow and customer service, resulting in improved goodwill and trust with an insurer’s key stakeholders.
Attendees will leave this tour able to:
Several solution providers offer a large set of pre-integrated suite solutions, vendors on this tour offer core system capabilities – policy administration, claims and in some cases billing functionality – and one or more of the following: enterprise-wide rules or workflow engines, underwriting, rating engine, reinsurance, agency portals, consumer portals, document imaging/management, reporting/business intelligence, and/or financial/accounting functionality.
Insurance companies continue to master the art and science of all things Big Data, inclusive of business intelligence, advanced data analytics, and predictive modeling to gain a competitive advantage in the areas of risk selection, segmentation, underwriting, and pricing. By investing in solutions and expertise in data science and information management – along with modern core systems capabilities – insurers are working to deliver data-driven decision-support capabilities.
The digitalization of the insurance industry continues to accelerate. The emerging technology and process innovation driving this trend are transforming the insurance industry. Digital-first, mobile capabilities, telematics, artificial intelligence, machine learning, drones, self-driving cars, and other new technologies have become instrumental in enabling insurers to differentiate themselves through more efficient underwriting, enhanced customer experience, and fraud control.
Data Protection & Information Privacy have become foundational issues in the digital economy, and the insurance industry is right in the center of it all. Insurers understand that they have been entrusted to securely collect, organize, and retain the personal information of their customers and other key stakeholders as part of offering insurance services. This relationship – a risk mitigation agreement between insurer and policyholder – is based on trust. If and when that trust gets broken, it can be difficult to regain. This track will highlight the industry-leading solutions that help to protect that trust and mitigate risks.
If you are ready to invest in digital tools that improve data management and analysis and migrate away from legacy platforms this tour will look at system options with increased flexibility, advanced capabilities, and configuration tools for speedy implementation. Join this track and learn about new core systems and microservices-based insurance specific frameworks that have been designed to meet the demands of a digital world and high tech consumer, including straight out of the box implementation, component-based custom build approaches, configurable functions and screens, and improved integration capabilities.
In today’s volatile market place with continuing low interest rates, insurers desire to optimize relationships with their strategic investment and banking partners to maximize returns while managing costs to a minimum.
Whether you need help with investment risk management, or whether you are looking for back-office banking solutions and services, including Treasury Management learn:
This tour features solution providers specializing in the full breadth of accounting, reporting, and tax solutions. For those considering purchasing, upgrading, outsourcing, or anything in between, this is a must-attend tour.
As technology continues to evolve, the behavior and dynamics of consumers also change. Insurers need to ready themselves to respond quickly to changing customer expectations in an increasingly digital and connected world. Customer demand for reliable and compelling experiences enabled by business technology continues to grow exponentially. Now more than ever, insurers have an opportunity to influence persistence, retention, and expectations through improved customer experience. Join this track and learn about the value of customer engagement: how customers view, engage, and affect the insurance industry, as well as their expectations for the future.
Reinsurance remains a significant part of every insurer’s balance sheet. Attendees on this tour will gain insights from leading solution providers whose systems and services either automate or directly support the management of reinsurance and collection of reinsurance receivables.