Guides

  1. Telematics and the Changing Cost of Auto ClaimsTelematics is reshaping how motor insurers assess damage, manage claims and control the cost of bringing each loss to resolution. Devices and mobile…
  2. Best Practices for Reconciling Agent Commission StatementsReconciling agent commission statements is a core control for insurers, brokers, underwriting agencies, and finance teams. The process confirms that…
  3. Testing Reinsurance Decisions Before the Next ShockReinsurance programmes are often designed around a blend of historical loss data, actuarial projections, market intelligence and management judgement. That…
  4. How to Build a Cross-Functional Team for Regulatory Technology ImplementationRegulatory technology can improve reporting accuracy, automate controls, strengthen audit trails, and give insurance organisations a clearer view of emerging…
  5. Managing Foreign Exchange Risk Across Global Insurance PortfoliosGlobal insurance portfolios can generate value across many markets, yet they also expose insurers to movements in currency markets. Premiums may be collected…
  6. Tax Strategy for Direct-to-Consumer Insurance in AustraliaDirect-to-consumer insurance has changed how policies are marketed, purchased and administered. Customers can compare cover, receive a quote and pay a premium…
  7. Using Cohort Analysis to Track Insurance Expense TrendsInsurance expenses rarely move in a straight line. Claims inflation, reinsurance pricing, wage growth, technology investment, regulatory obligations and…
  8. Key Steps for Conducting a Post-Acquisition Finance IntegrationA post-acquisition finance integration determines how quickly a newly combined insurance business can produce reliable reports, control cash, meet regulatory…
  9. How Internal Controls Prevent Insurance Billing ErrorsInsurance billing sits at the intersection of customer service, finance, policy administration and regulatory compliance. A small mistake in a premium,…
  10. Building A Reliable Policy Lapse And Surrender Forecasting ModelA well-designed lapse and surrender model helps insurers estimate how long policies are likely to remain in force, when customers may withdraw value, and how…