Guides

  1. Building a Data Governance Framework for InsurersInsurance organizations depend on information that moves through underwriting, claims, policy administration, finance, actuarial modeling, compliance, and…
  2. The Role of RegTech in Streamlining Insurance ComplianceInsurance compliance has become a continuous operating responsibility rather than a periodic reporting exercise. Carriers must monitor changing regulations,…
  3. How to implement robotic process automation in claims processingClaims departments manage a high volume of repetitive, rules-based work. Employees may download attachments, validate policy details, enter information into…
  4. Navigating lease accounting for insurance companiesLease accounting has become a cross-functional responsibility for insurance organizations. Real estate, technology, claims operations, procurement, finance,…
  5. Managing State Insurance Premium Tax ExposureInsurance premium revenue rarely carries the same tax cost across every market. State-level premium tax rates, filing rules, retaliatory provisions, surplus…
  6. The importance of emotional intelligence in insurance leadershipInsurance leadership depends on sound judgment, technical expertise, and the ability to make responsible decisions under pressure. Yet knowledge of accounting…
  7. Key Lessons from Failed Insurtech ImplementationsInsurance technology projects rarely fail because the software is incapable of performing its advertised functions. More often, implementation breaks down when…
  8. Using Data Analytics to Improve Insurance Agent PerformanceInsurance agents work across a customer journey that generates a significant amount of information. Quotes, applications, policy changes, renewals, service…
  9. Insurance Strategies For A More Flexible Labor MarketThe gig economy has changed how people earn income and how organizations access talent. Independent contractors, freelancers, app-based workers, temporary…
  10. Building A Culture Of Innovation Without Sacrificing ComplianceInsurance organizations are under constant pressure to modernize. Policyholders expect faster service, employees need better tools, and leaders must find…