Guides
- The CFO as a driver of innovation culture in insuranceThe insurance sector in Australia is undergoing a quiet transformation, and the chief financial officer sits at the centre of it. Once focused on statutory…
- Managing deferred acquisition costs during Australia's soft insurance marketWhen premium growth slows and competition intensifies across Australian general insurance lines, deferred acquisition costs (DAC) come under sharp scrutiny. A…
- Building a resilient business continuity plan for insurance finance systemsInsurance finance systems sit at the heart of every Australian carrier, handling premium inflows, claims disbursements, reinsurance settlements, and the…
- Robotic process automation for premium billing and collectionPremium billing and collection sit at the centre of an insurer’s cash flow, customer experience and financial reporting. Yet many teams still rely on…
- Cutting Compliance Costs in Insurance Operations Without Cutting CornersCompliance spending across Australian insurers has climbed steadily for the better part of a decade, driven by successive waves of regulatory reform,…
- GAAP and Statutory Accounting for Long-Duration Contracts ExplainedInsurance finance teams across Australia have wrestled with two parallel sets of numbers for decades. One set tells investors how a long-duration portfolio is…
- Measuring CRM Value Across The Australian Insurance MarketEvaluating the ROI of a customer relationship management system for insurers requires more than comparing licence fees with a rise in sales. An insurance CRM…
- Navigating the Outsourcing of Insurance Accounting FunctionsInsurance accounting has grown into one of the most demanding disciplines inside the modern carrier. Premium recognition, claims liabilities, reinsurance…
- Visualising Actuarial Assumptions for Executive AudiencesActuaries build their work on layers of professional judgement. Discount rates, mortality tables, lapse probabilities, claim development patterns, expense…
- Preparing Your Insurer for an APRA Market Conduct Review in AustraliaMarket conduct reviews in Australia are no longer the sleepy compliance exercises they once were. Following the Hayne Royal Commission and APRA's expanded…