Guides

  1. A More Reliable Approach to Premium AuditsA premium audit determines whether the premium charged for an insurance policy accurately reflects the policyholder’s actual exposure during the coverage…
  2. How to Evaluate the Financial Health of an Insurtech StartupInsurtech startups can appear financially strong while still carrying substantial operational and funding risk. Rapid premium growth, a high-profile carrier…
  3. The Role of Employee Resource Groups in Inclusive Insurance WorkplacesInsurance organizations operate through a broad network of professionals with different backgrounds, experiences, identities, and perspectives. That diversity…
  4. Strategies for Effective Stakeholder Communication During IT ImplementationsIT implementations in insurance rarely fail because a software feature is impossible to configure. They falter when people lack a shared understanding of the…
  5. How to Use Behavioral Nudges to Improve Policyholder CompliancePolicyholder compliance rarely depends on a customer’s willingness alone. People may intend to pay premiums on time, submit required documents, complete annual…
  6. A Practical Roadmap for Modernizing Legacy Insurance SystemsLegacy systems remain deeply embedded in insurance operations. Core policy administration platforms, claims applications, billing engines, general ledgers,…
  7. How Open Insurance Is Reshaping Data Sharing and CompetitionInsurance has always depended on information, from underwriting records and claims histories to financial statements, customer communications, and regulatory…
  8. Building Agility Into Insurance Product DevelopmentInsurance customers increasingly expect fast, relevant, and intuitive experiences. They want coverage that reflects changing work patterns, household…
  9. Quantum Computing’s Emerging Role in Insurance Risk ModelingInsurance risk modeling is entering a period of rapid technical change. Catastrophe exposure, longevity trends, cyber incidents, medical inflation, climate…
  10. Best Practices for Managing Insurance Claim ReservesInsurance claim reserves represent an insurer’s best current estimate of the money required to settle reported and unreported claims. They influence financial…