Guides

  1. How to develop a risk appetite statement for your insurance firmAn insurance firm makes decisions within a landscape of underwriting uncertainty, investment volatility, regulatory scrutiny, catastrophe exposure, cyber…
  2. How inflation reshapes insurance claim reserving and settlementsInflation affects insurance claims long after a policy has been written. Rising prices can increase the cost of medical treatment, construction materials,…
  3. Creating a Feedback Loop Between Marketing and Product Teams in InsuranceInsurance products are shaped by complex regulations, actuarial assumptions, distribution models, underwriting rules, and customer expectations. That…
  4. Drones Are Reshaping Property Claims AssessmentProperty insurers are using drones to gather faster, safer, and more detailed information after storms, fires, floods, and other damaging events. Equipped with…
  5. The future of insurance education in a digital ageInsurance is becoming a technology-enabled business in every direction. Automated underwriting, cloud platforms, artificial intelligence, embedded insurance,…
  6. How Insurance Leaders Can Manage Emerging Cyber RisksCyber risk in insurance is evolving as quickly as the technology supporting underwriting, claims, policy administration, finance, and customer service.…
  7. Best Practices for Negotiating Insurance Technology Vendor ContractsInsurance technology purchases rarely involve a simple exchange of price for software. A vendor agreement may govern policy administration, claims processing,…
  8. How Insurance Strengthens Small Business ResilienceSmall businesses operate with narrow margins, limited staff, and less capacity to absorb disruption than large enterprises. A damaged property, cyberattack,…
  9. Managing the Shift from LDTI to a Sustainable Accounting ModelThe adoption of Long-Duration Targeted Improvements changed how insurers measure, explain, and govern long-duration insurance contracts. It introduced more…
  10. Key drivers of customer advocacy in the insurance industryCustomer advocacy is becoming a strategic measure of insurance performance. Policyholders who feel respected, understood, and protected are more likely to…