Guides

  1. Connected data for real-time commercial insurance riskInternet of Things (IoT) data gives commercial insurers a more continuous view of the assets they cover. Sensors on vehicles, machinery, buildings and…
  2. Post-Merger Financial Integration Practices for Australian InsurersA merger between insurers joins more than brands and distribution channels. It joins accounting ledgers, actuarial models, claims platforms, reinsurance…
  3. Finance in Premium Pricing for Newly Licensed Insurance LinesWhen a newly licensed insurer prepares to enter an Australian market, its premium rates become a test of the business model. Rates must appear competitive to…
  4. Building an insurtech partnership evaluation frameworkDeveloping a framework for evaluating insurtech partnership opportunities starts with a simple discipline: judge the proposed relationship against the…
  5. Managing Tax Risks in International ReinsuranceInternational reinsurance can simplify capital and spread catastrophe exposure, yet its tax footprint can extend well beyond the premium ledger. An Australian…
  6. Social sentiment and insurance brand perception in AustraliaUsing sentiment analysis on social media to gauge insurance brand perception gives insurers a timely view of how policyholders, brokers and prospective…
  7. Communication strategy for a new core system implementationA new core system implementation is never only a technology change. It can alter policy administration, pricing workflows, claims handling, cash collection,…
  8. Regulatory Capital and Australian Insurer Investment DecisionsRegulatory capital requirements sit at the centre of an insurer’s financial resilience. They set a boundary for how much risk the balance sheet can carry while…
  9. Choosing an Outsourced Claims PartnerClaims sit at the point where customer experience, cost, reputation and regulatory exposure meet. A claims third-party administrator can extend an insurer’s…
  10. How to Assess an Insurance Company’s Digital TransformationAssessing the maturity of an insurance company’s digital transformation requires evidence of changed outcomes, not a tally of new tools. A cloud platform,…