Guides

  1. How to Utilize Benchmarking Data to Improve Insurance OperationsInsurance organizations generate vast amounts of operational information, from claims cycle times and expense ratios to policy issuance accuracy, customer…
  2. Creating a collaborative environment between finance and underwriting teamsFinance and underwriting teams make decisions from different professional vantage points. Underwriters focus on risk selection, pricing adequacy, portfolio…
  3. How Autonomous Vehicles Are Reshaping Auto Insurance UnderwritingAutonomous vehicles are changing the assumptions that have guided personal and commercial auto insurance for decades. Traditional underwriting has centered on…
  4. Best Practices for Managing Subrogation Recoveries and AccountingSubrogation can make a meaningful difference to an insurer’s loss ratio, claim expense, and capital position. When a third party contributed to a covered loss,…
  5. Exploring the intersection of insurance and behavioral economicsInsurance depends on how people perceive uncertainty, value future protection, and respond to choices presented at the point of purchase. Traditional economic…
  6. How to Measure the Effectiveness of Your Insurance Compliance ProgramAn insurance compliance program has value only when it helps the organization identify obligations, prevent failures, respond to regulatory change, and…
  7. Building a resilient succession plan for insurance finance leadersInsurance organizations depend on finance professionals who can interpret complex regulations, protect reporting quality, guide capital decisions, and…
  8. How Chatbots Are Improving Service for Insurance PolicyholdersPolicyholders increasingly expect fast, accessible, and consistent support across every stage of the insurance relationship. They may want to check coverage,…
  9. A Practical Framework for Stronger Insurance LiquidityWorking capital determines how confidently an insurance company can meet claims, fund operations, invest in growth, and respond to changing market conditions.…
  10. Understanding the Tax Benefits and Pitfalls of Captive Insurance RenewalsCaptive insurance renewals are often treated as a routine annual exercise: update exposures, set premiums, approve coverage, and issue policies. For tax…